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The Concierge · Bali, Japan, Thailand, New Zealand & beyond

Get in Touch

Our concierge team plans and books private houses in Bali, Niseko, Hakone, Phuket, Koh Samui, the Bay of Islands and beyond. Whether you're planning a family retreat, a romantic escape, or an extraordinary celebration, we're just a message away.

< 2h
Avg Response
24/7
Availability
1
Written quote before you pay

WhatsApp Concierge

Available 24/7
Instant response for bookings and enquiries

Email

We usually reply within 2 hours during Bali office hours
For detailed enquiries, proposals and bookings

Office

By appointment
Batubulan, Gianyar · Bali
Jl. Raya Batubulan No. 110 B
Gianyar, Bali, Indonesia 80582

Send Us a Message

Tell us where, when and who is travelling, and our team will come back with the houses that are free and a written quote.

Thank You

Your enquiry has been received. We usually reply within 2 hours during Bali office hours.

Frequently Asked Questions

Everything you need to know about booking with The Luxury Leisure.

We work with a carefully selected circle of hosts and operators, chosen for their reputation and the standard they consistently deliver, so each property meets our bar for quality, service, and design. Combined with our 24/7 concierge service, we offer a truly curated experience that mass-market platforms simply cannot match.

We work with a selected circle of hosts and operators, chosen for their reputation and track record. We list fewer properties — each held to our standards across cleanliness, amenities, service, safety, location accuracy and design — and we review guest feedback continuously to keep that standard.

Cancellation terms are set by each property and vary from villa to villa. The terms for your stay are confirmed with your quotation, before you pay. For peak season and holiday bookings, a stricter policy may apply. Our concierge team can help you find flexible options if your plans are uncertain.

Yes, we arrange private airport transfers for all our guests. Options range from luxury sedans and SUVs to helicopter transfers for a truly spectacular arrival. Simply let your concierge know your flight details and we will have everything arranged before you land.

Absolutely. From intimate proposal setups and anniversary dinners to milestone birthday celebrations, our team designs bespoke experiences tailored to your vision. We coordinate with the best local florists, private chefs, event planners, and entertainment specialists to create unforgettable moments.

For the widest selection of villas, we recommend booking 3 to 6 months in advance, especially for peak season (July-August, December-January). However, our concierge team can often accommodate last-minute requests. The earlier you reach out, the more options we can present to you.